Privacy Policy

Insightlo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Insightlo.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, use our services, or contact customer support. This may include:

• Contact information (e.g., name, email address, phone number)
• Account credentials
• Payment and billing information
• Data you provide through our platform integrations (e.g., Zendesk, CRM data)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Analyze usage patterns and optimize our predictive models

3. Data Security

We implement enterprise-grade security measures to protect your information. All data is encrypted at rest and in transit. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with third-party vendors and service providers that perform services on our behalf, such as payment processing and hosting.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@insightlo.io.